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About Us

Since 1952, North America’s best-known marketers and most admired companies have trusted New Channel Direct as their multi-channel direct marketing partner of choice. We have built long-term partnerships with leading retailers as well as top automotive, healthcare, financial, non-profit and manufacturing companies by consistently achieving high standards of quality and delivering exceptional customer service.

At New Channel Direct, partnership means your goals are our goals. Our extensive Data Processing and List Management services are designed to help you develop a database with the depth you need to get your message to the right person at the right time. Through cutting edge technology, we address your specific issues and concerns so you reach your target audience in the most cost effective way possible.

Our difference? Simply stated: we understand multi-channel marketing. We combine knowledge, tools, and experience to produce greater ROI across all channels. Everything you need is here — Direct Mail Marketing, Personalized URLs, QR Codes, Targeted Email Marketing, and Mobile Text Messaging services as well as creative and more. Our integrated services will save you time and money over the long run and increase your ROI.

Our name says it all — let us guide you through the New Channels of Direct Marketing!

Core Values

At New Channel Direct we believe that the exceptional customer service and outstanding ROI we deliver are the direct result of our foundation of sound organizational values.

Our true character is revealed by the clarity of our convictions, the choices we make, and the promises we keep.

Driven to exceed our customers’ expectations, we are continually rewarded by strong, meaningful, lasting relationships.

We hire the very best people, expect the very best work, and reward the very best performers in an environment that satisfies achievers.

We are proactive in every aspect of our business, with a bias for getting things done.

Standing together as a team allows us to stand apart from the competition.

Success is fun! Celebrate success, enjoy winning, and make it contagious.


Integrated Multichannel


  • ©2018 New Channel Direct
    4437 East 49th St., Cleveland, OH 44125
  • Toll-Free 877-330-MAIL (6245)
    Local 330-225-8950
    Fax 330-273-8184
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