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New Channel Direct Security and Privacy Policy

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Security & Privacy Policies

At New Channel Direct, security and privacy are as important to us as they are to you. Our long-standing relationships with leading financial, retail and healthcare institutions is a testament to their trust in us. We not only protect your printed materials in our secure, state-of-the-art facility, we ensure the privacy of your communications as well.



We employ stringent security measures to protect your information — from data encryption and secure FTP transfers to the electronic guardianship of your files. In addition, we utilize extensive video surveillance technology, and access to our facility is limited to authorized individuals only.


Everyone at New Channel Direct is committed to maintaining the confidentiality of the information we obtain from our clients. We safeguard sensitive financial information for some of the largest financial institutions in the U.S. In addition, we comply with all HIPAA regulations governing the collection, storage and dissemination of Private Health Information (PHI). This includes, but is not limited to, letters from physicians to patients, health-related data collected from surveys, health insurance plan enrollment data, pharmacy correspondence, newsletters containing pharmaceutical ads and much more.

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